Covid-19: How to cancel my trip to Japan

Information on how to request a cancellation for your order

Article updated on September 1, 2022 

We are currently faced with an unprecedented international situation and are forced to postpone travel plans until the borders with Japan are reopened.

Our top priority today is the protection and health of our customers and our team.



We have been assisting our customers since the start of the epidemic and we are closely monitoring the evolving situation. We have processed thousands of refunds, issued a large number of credit notes and continue to support our clients during this difficult period.

 

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